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How 0k Bajee Handles Your Personal Information

Your privacy matters on every screen you use to reach us. This policy covers what data 0k Bajee collects when you open an account, make a deposit via bKash, Nagad, or Rocket, and browse the lobby — along with your rights to access, correct…

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0k Bajee How 0k Bajee Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security

Your account is protected by password hashing and optional two-step verification via SMS OTP. We never store your bKash or Nagad PIN — that stays between you and your mobile wallet.

Cookie Controls

We use functional cookies to keep you logged in across sessions and analytical cookies to see which pages load slowly on mobile. You can manage cookie preferences from the consent banner or your browser settings.

Data Retention

Account information is kept for as long as your account is active or as required by applicable rules. If you close your account, transaction records are retained for the period required under financial regulations, then deleted.

Your Correction Rights

You can request a copy of the data we hold on you, ask us to correct inaccurate details, or request deletion of data we no longer need to operate your account. Submit requests through live chat or by email to our privacy team.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Team online

Email Privacy Request

Send a written data access or deletion request to our privacy team by email. We aim to acknowledge your request within a few working days and follow up with next steps.

Live Chat Support

Start a live chat session from any page on 0k Bajee. Our Bangladesh support team can confirm what data we hold on your account and point you to the right request form.

Account Settings Panel

Some data changes — like your marketing preferences or saved bKash number — can be updated directly inside your account settings without contacting support at all.

Common Questions About Your Privacy

We collect your name, contact details, and payment method on registration. Once active, we also log device data, session times, and the payment channels you use — bKash, Nagad, or Rocket — to process transactions and verify activity.

Only where it is necessary to complete a service — for example, passing your Nagad or Rocket transaction reference to the payment processor. We do not sell your data, and we do not share it for advertising purposes outside our own platform.

Start a live chat from any page on the site and ask for a data access request. Our team will confirm the information held against your account and outline the steps to receive a copy or request corrections.

Yes. You can request deletion of data we no longer need to operate your account. Some records — like transaction logs tied to financial compliance requirements — may need to be kept for a defined period before removal.

Your bKash or Nagad number is stored in encrypted form and used only to route withdrawals. We never store wallet PINs or one-time passwords. Account sessions are protected by standard SSL encryption on every connection.

Most profile data is deleted once your account closure is confirmed. Transaction records are retained only for as long as required under applicable financial rules, then removed. You can ask our support team for a timeline specific to your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.